Date range:
Shipments this month
By status
Courier performance
Delivery rate %
Recent shipments
Latest 10 across all couriers
Pending actions
Summary
All entries
Upload remittance
COD reconciliation — courier-wise
Mismatch list
Upload MIS
Courier TAT vs SLA target
Average days — red line = your SLA target
On-time delivery rate
% shipped within SLA per courier
TAT detail — all delivered shipments
All claims
Escalation queue
Analytics
Rate cards
Billing reconciliation
Upload rate card
Rate cards define what each courier should charge per gram per zone. Used to auto-calculate expected charge on every shipment and match against invoices.
Manage all dispatch locations — Bookchor warehouses and seller pickup points. Every shipment is tagged to a location so you can track performance and reconciliation location-wise.
Shipments by origin
All time volume
Delivery rate by location
% delivered successfully
All dispatch locations
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Upload your MIS files here. The system reads your exact column names and maps them automatically — no reformatting needed.
Bookchor MIS
Fship MIS
Smartship MIS
COD Remittance — Fship
COD Remittance — Smartship
DTDC MIS
Indian Post MIS
Bookchor Self MIS
Upload history
📥 Bookchor Order MIS — Upload this first
⚡ This is the primary data source. Upload your Bookchor MIS export before any courier MIS. All shipment records originate here.
Required columns: order_id, order_date, pincode, courier_weight, courier_amount, tracking_id, Aggregator, date_shipped, payment_mode, label_amount, current_status
Shipping charge you pay to courier ✓ Confirmed
Action required: Add an
Use the actual seller name (e.g. "BookWorld", "PaperBack Store") or "Bookchor" for your own orders.
The system will tag any non-"Bookchor" value as a Seller order and store the name for seller-wise filtering, reporting and COD reconciliation.
account column to your Bookchor MIS export.Use the actual seller name (e.g. "BookWorld", "PaperBack Store") or "Bookchor" for your own orders.
The system will tag any non-"Bookchor" value as a Seller order and store the name for seller-wise filtering, reporting and COD reconciliation.
Drop Bookchor MIS Excel / CSV here
Excel (.xlsx) or CSV — any date range
Courier scorecard
Trends
Financial summary
Detailed scorecard table
Set the maximum number of days each courier is allowed to deliver. The system will automatically flag any shipment that exceeds this. These settings affect TAT reports, breach alerts, and the courier scorecard.
SLA targets per courier
Days from dispatch to delivery
Changes apply immediately to all TAT calculations
Claim auto-escalation rules
When to auto-escalate an unresolved claim
Shipments by seller
Delivery rate by seller
Seller-wise performance table
RTO by courier
Count of returned shipments
RTO by origin location
Which locations have highest return rate
All RTO shipments
NDR (Non-Delivery Report) — shipments where delivery was attempted but failed. These need immediate action to avoid RTO.
NDR reasons
Why deliveries are failing
NDR by courier
In-transit shipments with failed delivery attempts
Couriers are automatically discovered from your uploaded MIS data and rate cards. Any new courier name that appears in your data is added here. You can also add couriers manually before uploading their data.